A visit to Montague Island Nature Reserve is a unique and exclusive offshore
adventure.
Montague Island is an offshore island. It can be cut off from the
mainland vessel access due to sea and swell conditions thus delaying access
to and from the Island. In some instances delays may involve several
days.
· The NPWS (Office of Environment & Heritage)
reserves the right to delay, cancel, change or extend a program itinerary
prior to or during the program.
1. In the event of a program being extended on Montague Island
beyond what participants have booked due to inclement weather/sea conditions
or other unforeseen events the self guided experience will be extended. As
a consequence there will be a nominal additional program fee charged of
$30 per person per night until such time as participants can safely leave
the Island. The fee is subsidised and helps defray the costs of hosting
visitors on the Island. To account for an extended stay on the Island,
it is recommended that participants allow some time at the end of the program
before scheduling onward travel. In this event extra catering
will be provided by NPWS.
2. In the event of a program cancellation prior to departure
participants will be given a full refund.
3. Any cancellation by participants will be considered effective
from the date the NPWS receives formal notification and is subject to a
cancellation fee as follows: The minimum fee for any cancellation is $500.
If cancellation takes place 30-15 days before start date, 50% of the cost
of the program will be forfeited. If cancellation takes place
14 days or less before the start date 100% of the program costs will
be forfeited.
4. NPWS reserves the right to cancel
any program in the event of bad weather conditions making boat travel
to the Island unsafe. In these instances your full program payment
will be refunded.
5. In the event of a program being shortened by one or more
nights a part refund will be made available. This amount is subject
to the duration the program has been shortened by and is determined
on a pro-rata basis by NPWS.
· NPWS will not be responsible or held liable
for any costs resulting from such cancellation or program alteration.
· NPWS cannot guarantee arrival or departure times,
and are not liable for passengers failing to connect with other services
in the event of late arrival.
· Every reasonable effort has been made to describe
the program accurately. NPWS will not be held responsible for any changes
that occur after the program material was produced, nor will NPWS accept liability
for happenings outside our reasonable control.
· Travel insurance is not included. We strongly
recommend that participants take out comprehensive travel insurance against
illness, injury, emergency medical evacuation, loss and damage to personal
belongings, or not be able to travel on a confirmed date of departure.
· For your safety it is recommended that participants
inform NPWS of any relevant medical condition or pre-existing injury or allergies
prior to departure. NPWS reserves the right to decline any person as a member
of the program. Medication and medical insurance is the responsibility
of participants. Given the nature of the program participants should
have sufficient supplies of medications to cover an extended stay on
the Island.
· Consumption of alcoholic beverages is
limited to the guest house accommodation. Smoking on the Island
is limited to the areas immediately outside the accommodation facilities.
· Animals mentioned in the program itinerary are native
and wild. While it is likely wildlife will be seen we cannot guarantee
the appearance of wildlife. In the event these native animals are
not seen as planned there are no refunds available.
· NPWS reserves the right to take photographs or videos
of participants during a program, and to use the resulting images for promotional
purposes. By booking a program participants agree to allow the images to be
used for such purposes. Any participant not wishing this to happen
should identify themselves to the guide at the commencement of the program.
· Participants should note that travel involves risk. Whilst
we make every effort to safeguard participants and their belongings NPWS
are not responsible or liable for any damage, loss, or theft to luggage or
personal belongings or for personal injury, illness or death, however caused,
arising either during or from the program.
· Participants will be required to read and agree
to the Island’s code of conduct.
· Parking of vehicles prior to departure is the responsibility
of participants. NPWS are not responsible or liable for any damage
to or theft of vehicles of participants.
